A private equity-backed 80-bed luxury residential addiction treatment facility located near Vail, Colorado commenced operations in March 2020. Given this timing coincided with start of the Covid-19 pandemic outbreak, the company was struggling with day-to-day operational leadership, rollout of new services, high turnover of staff, low census, and patient and referral reluctance given the Covid virus. David Kobis was asked by the company to provide immediate onsite operational leadership, as well as assist with stabilizing and growing the organization, hiring and retaining staff, recruiting providers, and attaining Joint Commission accreditation. Improvement strategies included the following:
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